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About Us


Laser Printer Resource (LPR) is a privately owned laser printer, copier, fax machine, and plotter repair shop with offices in Walnut Creek, CA (USA). We sell OEM and Compatible Toner Cartridges, ink, and other supplies for laser printers, copiers, and fax machines. We have been in the industry since 1991.

We provide on-site service and repair anywhere in the California San Francisco Bay Area, including Oakland, Berkeley, Concord and surrounding areas. All of our services are perfomed by only professional, certified technicians.


Contact Laser Printer Resource


  • Phone is the best way to contact us. By calling us, we have the opportunity to get to know you so we can better serve you and meet your individual needs. Please call us Toll Free at 1-877-933-3366.
  • Our phone hours are weekdays (Monday - Friday) from 8:00 a.m. to 6:00 p.m. PACIFIC time.
  • A live person will answer your call 99% of the time. In the event we are unable to answer your call during business hours, if you leave a voice mail, your call will be returned in no longer than one hour.
  • Voice Mail messages are accepted 24 hours a day, seven days a week.
  • If you leave a voice mail during non-business hours, we will return your call in the first hour of the next business day.

  • E-mail owner Andy Halperin at andy@lpresource.com.
  • We check e-mail several times a day. If you e-mail us during business hours, we will respond in no longer than one hour.
  • If you e-mail during non-business hours, we will return your e-mail in the first hour of the next business day.
  • If you have a question about your order, please make sure your e-mail includes your name and order number.

  • Fax orders or questions to FAX 1-925-935-9991.

  • Mailing Address:

    Laser Printer Resource
    2977 Ygnacio Valley Road Suite 422
    Walnut Creek, CA 94598

    • 100% Satisfaction Guaranteed


  • Your satisfaction is guaranteed!
  • Return any unsatisfactory item within 30 days of the invoice date for credit to your account, exchanges, or adjustment.
  • We cover the full shipping cost on all returns and exchanges. Please see instructions for returning merchandise under Returns listed below.
  • Questions? Call Toll Free 1-877-933-3366 or e-mail andy@lpresource.com

    • Your Privacy is Protected


  • Protecting your personal information and privacy is very important to us.
  • We do NOT sell or rent our customers names, addresses or e-mail addresses to anyone.

    • Ordering from Laser Printer Resource


  • Credit card orders are accepted by phone, e-mail, or fax.
  • We accept Visa, MasterCard, American Express (AMEX), and Discover.
  • We accept payment through PayPal.

    • Ordering by Phone:

  • Call Toll Free 1-877-933-3366
  • Our phone hours are weekdays (Monday - Friday) from 8:00 a.m. to 6:00 p.m. PACIFIC time.
  • Voice Mail messages are accepted 24 hours a day, seven days a week. We return calls as fast as we can. We should return your call within one business day.

    • Price Changes


  • Prices are subject to change without notice. Please call us or e-mail us if you have any questions about prices.

    • Shipping Information


  • UPS is our standard methods of shipment to all areas within the United States
  • Most orders ship out the same business day (Monday - Friday) received.
  • We charge a standard flat shipping rate of $9 for any amount of toner ordered.
  • Shipments to Alaska, Hawaii, US Territories, or outside the United States will be billed at the actual shipping cost.

    • Reporting Damaged Goods or Lost Shipments


  • Damaged shipments and/or packages which appear to be damaged should be refused at the time of delivery.
  • Please e-mail us at andy@lpresource.com or call us at 1-877-933-3366 in case of damaged or lost shipments.

    • Returns & Exchanges


  • Return any unsatisfactory item within 30 days of the invoice date for credit to your account, exchanges, or adjustment. After this date the manufacturers' warranty applies.

  • Returns should be shipped via FedEx, UPS, or insured Parcel Post to:

    Returns
    Laser Printer Resource
    2977 Ygnacio Valley Road Suite 422
    Walnut Creek, CA 94598

  • With all returns, please include:

    Your name, shipping address, credit card number and expiration date, a copy of your invoice and an explanation of what you want done with your return. For example, refund your credit card, exchange for another item, etc. Please also include your shipping receipt so we may reimburse you for the shipping cost.